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Gaurav Thakur

Small Business Advisor at Scotiabank
gauravthakur.ca@gmail.com
Summary
I try to maintain a personal yet professional relationship with my clients. I make them feel comfortable while
they discuss their financial needs and goals. Advising my customers with a sound financial strategy is my goal.
Ultimately the smile that I see on my clients face keeps me going. I treat my customers like they sign my
paycheck…. cause they really do.
Experience
Small Business Advisor at Scotiabank
March 2014 – Present (2 months)
I manage assigned portfolio of high value and/or complex small business owner relationships to achieve
retention and other negotiated goals while meeting Scotia Bank’s Service Standards.
I am also responsible for acquiring new small business owner relationships and expand existing ones to
achieve sales and other goals.
I manage an assigned credit portfolio at an acceptable level of risk
Contribute to the Branch’s overall financial and non-financial objectives.
Expert knowledge of the applicable software and technology platforms for Small Business.
1 recommendation available upon request
Personal Banking Officer at Scotiabank
July 2013 – March 2014 (9 months)
Advise Personal Banking Products to meet Customer Needs
Service Customer Needs
Contribute to the overall business objectives of the branch team.
Business Student at SIAST
August 2012 – April 2013 (9 months)
Research Intern at Office of Applied Research and Innovation, Algonquin College
May 2012 – August 2012 (4 months)
Qualitative Research Project using innovative qualitative research platform “Ramius Recollective”
1 recommendation available upon request
Marketing Research Graduate Student at Algonquin College
Page1August 2011 – August 2012 (1 year 1 month)
Marketing and Business Intelligence Research (MBIR)
Research Associate at Canadian Public Relations Society, Inc.
April 2012 – July 2012 (4 months)
Programming and management of online survey using fluid surveys.
1 recommendation available upon request
Market Research Analyst at Powerweave
September 2010 – August 2011 (1 year)
1- Associating in strategic consulting including business plan & sales strategy development on Internet
Marketing Front.
2- Industry based research on marketing concepts and trends.
1 recommendation available upon request
Financial Service Advisor at JP Morgan Chase
January 2008 – August 2008 (8 months)
Financial Service Advisor
Organizations
Canadian Securities Institute – Investment Funds in Canada
Liscensed Mutual Fund Advisor – Scotia Securities Institute
July 2013 to Present
Projects
Ramius Project
May 2012 to Present
Members:Gaurav Thakur, Andrew Hollander, Tayo Olafimihan, Jamell Vanterpool, Nancy Johansen, MBA,
CMRP
http://blinkinsight.wordpress.com/
Ramius Project
May 2012 to Present
Members:Gaurav Thakur, Tayo Olafimihan, Jamell Vanterpool, Andrew Hollander
http://blinkinsight.wordpress.com/
Courses
Page2Business Certificate, Business/Commerce, General
SIAST
Business Certificate
Post Graduate Certificate, Marketing and Business
Intelligence Research
Algonquin College of Applied Arts and Technology
Marketing and Business Intelligence Research 1303X01FWO
……………………………………………………………………………………………………………………………………………..
Personal Banking Officer
Scotiabank
Investment Funds in Canada
Languages
English (Full professional proficiency)
Marathi (Native or bilingual proficiency)
Hindi (Native or bilingual proficiency)
Skills & Expertise
Competitive Intelligence
Questionnaire Design
Survey Programming
Hypothesis Testing
Secondary Research
Primary Research
Statement of work
Product Management
Statistical Programming
SPSS
Moderating Focus Group/Online Focus Group
Market Research
Online Research
Marketing Communications
Strong Communication Skills
Marketing Research
Page3Education
SIAST
Business Certificate, Business/Commerce, General, 2012 – 2013
Activities and Societies: SIAST International Students Community
Algonquin College of Applied Arts and Technology
Post Graduate Certificate, Marketing and Business Intelligence Research, 2011 – 2012
Activities and Societies: Research Associate for CANADIAN PUBLIC RELATIONS SOCIETY
(Ottawa/Gatineau Chapter)
Institute of Management and Computer Studies, University of Mumbai
MMS, Marketing, 2008 – 2010
Activities and Societies: Internship at Next India Retail
Bhartiya Vidhya Bhavan
Bachelors of Commerce, Accountancy, 2000 – 2005
Dawn Academy
Grade 10, 1998 – 2000
St Joseph’s
High School, 1988 – 1998
Interests
Online Marketing, Client Relationship and Marketing Strategies, Internet Research, Marketing Research,
Survey Design, Qualitative Research, Quantitative Research Techniques, Online Surveys
Page4Gaurav Thakur
Small Business Advisor at Scotiabank
gauravthakur.ca@gmail.com
4 people have recommended Gaurav
“Gaurav is one of SIAST’s most engaged and active alumni. He has selflessly given of his time to help our
students adjust to life at SIAST and to prepare for entry into the work force. Gaurav’s banking expertise and
his approachable personality have made him an invaluable resource for our students.”
— Ian Morrison, International Education Adviser and Recruiter, SIAST, worked directly with Gaurav at
Scotiabank
“Gaurav was a key member of a team of marketing research graduate students who tested the use of an
innovative new online qualitative research tool, called Recollective, and then presented their findings to the
software developers and management at Ramius Corporation. Gaurav was instrumental in taking the ideas the
team put forward based on in-person projective research techniques and adapting and enhancing them for the
online world. In the process he identified and worked around technical limitations and maintained the social
media “look and feel” of the tool. Gaurav was dedicated and determined, and the project would not have
succeeded without him.”
— Nancy Johansen, MBA, CMRP, Professor of Qualitative Research, Algonquin College, managed Gaurav
at Office of Applied Research and Innovation, Algonquin College
“I was lucky enough to work with Gaurav and his colleagues on a research project for the Ottawa/Gatineau
Chapter of the Canadian Public Relations Society beginning in 2011 and continuing into the spring of 2012.
Gaurav provided excellent advice and demonstrated a high degree of technical knowledge of market research
and technologies used to support the research. The results that he and his teammates produced was well
received by the CPRS Ottawa/Gatineau board of directors and the recommendations provided, once
implemented, will lead to improvements in membership attraction and retention.”
— Margaret Pearcy, was Gaurav’s client
“Gaurav is a well disciplined person who takes pride in his work. He brings value to his work and he has
successfully integrated the use of the management and research skills that he has acquired in his academic
years. He brought fresh ideas to the workplace which was appreciated several times. Gaurav is an energetic
goal setter and is not content with being second best. He works hard and effectively and is a pleasure to work
with. Any company that manages to have him on their team will be better for it! He brings people together
with enthusiasm. I wish him all the best in his chosen career.”
— Avadhoot Sawant, Market Research Executive, Power Weave, worked directly with Gaurav at
Page5Powerweave
Contact Gaurav on LinkedIn